Business process management

is a discipline that aims to have complete control of processes, modeling the layers of business rules, business processes, and technology, thereby achieving agility, efficiency, and efficiency in the processes and business resources.


Gartner, companies manage to reduce their costs by up to 20% the first year by using BPM

• By documenting the processes in chaos, a better understanding of the activities/functions that are performed, when and how they are made (effectiveness in the processes)

• Improve the quality of processes by adding a real value chain in the company

• It is clear which processes affect a change of business rules (laws, internal rules of operation)

• Improve budget planning and forecasting by knowing the cycles of key business processes

• Efficiency in investment (largely comprises the value chain of the company)

• Adds agility to the company by separating the business and technology layer by linking it with a portfolio of projects geared to BPM objectives (agility, efficiency, effectiveness)

• The gap between technology and business layer is narrowed

• Control and reduction of errors as a result of improved processes and creation of relevant indicators in management